CRM vendor Salesforce plans to buy Zoomin to bring more unstructured data for artificial intelligence agent and Agentforce offerings.

Salesforce seeks to tap into Zoomin's technology to equip its AI-driven autonomous service chatbots with the capability to provide personalized answers to customers' needs The post In second deal this month,

Salesforce Inc. has returned to Israel to make a second major acquisition, splashing out to acquire a company called Zoomin Software Ltd. that offers tools for processing unstructured data.

Salesforce (NYSE:CRM) said Tuesday that it has agreed to buy Zoomin, a leading data management provider for unstructured data. No financial details were disclosed. Zoomin, founded in 2007, is one of the longest-established startups in Israel’s market.

Salesforce has signed a definitive agreement to acquire Zoomin, a leading data management provider for unstructured data. Salesforce Data Cloud, with Zoomin’s capabilities, will accelerate the unlocking of unstructured data to power AI agents,